Frequently Asked Questions

If you place an order for either of these beautiful bouquets, you will be sending or receiving luxury ‘grade A’ roses – the top grade of roses available. Whether you order the 6 or 12 rose bouquet, you will receive the rose stems, mixed with some complementing foliage, such as eucalyptus, ruscus and grasses. We also include some other flowers that we call ‘fillers’. These act as a secondary focal point to complement the roses and make them shine. Fillers can vary depending on stock, but we usually use items such as gypsophillia, limonium or thistles – these will be hand tied together in order to create your bouquet, before being gift wrapped, ready for collection or delivery.

Red – Love
White – Peace
Pink – Appreciation
Yellow – Friendship
Orange – Desire
Red & White – Unity

To keep your flowers fresh for as long as possible, you should cut the ends of the stems at a sharp angle, then put them in a vase of fresh water with a flower food sachet. Flowers should then be placed in a cool room with the stems re-cut and water changed every other day.

When it comes to keeping stem-cut flowers fresh, there are various other methods you could try – some of which work, others don’t. Here’s a breakdown of what will help your flowers stay fresh.

Put a Penny in the Vase
This myth has some factual evidence to back it up. Copper is a fungicide, so adding a penny to the water in your vase helps protect your flowers from bacteria. This is similar to what florists do when they add little packets of antibacterial chemicals. It is also recommended that the penny be accompanied by an aspirin, which is acidic and helps water flow through your flowers.

Add Bleach
A little bleach serves the same purpose as the penny. Bleach kills bacteria, but it will also whiten the stems of your flowers if you use too much. Again, an acidic element is needed, so many people pair bleach with lemon juice, lemon-lime soda or vinegar. Remember, a little bleach goes a long way.

Add Sugar
When flowers are cut at the stem, they immediately begin to lose out on nutrients. Adding sugar to water in your vase will give your flowers the nutrients to continue growing – however, this comes at a cost. Sugar also encourages the growth of bacteria, which can cause your flowers to smell and ultimately lead to their swift decay. So sugar should be accompanied by an antibacterial agent as well.

Add Vodka
Using this alcoholic spirit helps slow down the rate at which flowers ripen, but too much can kill your flowers. Only a few drops of vodka should be added to the water in your vase.

The most important thing to remember when trying any of these methods is to exercise moderation. Flowers primarily need water, and adding too much bleach, soda, sugar or vodka will potentially endanger their longevity.

It’s always best to use the flower food sachets you can get from your local florists. But if in doubt, just fresh water changed often will do just fine.

You can make an appointment to meet with us at our business premises, or at your home. During your appointment, we’ll be able to discuss, in detail, what you require for your wedding day. Your initial consultation is free and there is absolutely no obligation to book with us. To make an appointment, please contact us.

As soon as possible – it doesn’t matter if you haven’t yet chosen all of your wedding flower requirements, as we can discuss this at a later stage. The most important thing is that you book the date with us, as like all good wedding suppliers, we get booked up very quickly.

Initially, all that’s required is the securing of your date. This can be done up to 2 years in advance. Once you have booked, and unless you know exactly what your requirements are, a meeting with us is normally required 6 to 8 months before the date of your wedding. We ask for a booking deposit of £100.00 to secure your date – this is non refundable upon cancellation, but will be deducted from your final balance. You can make changes to your order up to 2 weeks before your wedding date.

We will always need a colour swatch of bridesmaids dresses/mens ties/cravats, even if it’s a simple ‘pale pink’ colour. This allows us to match to the best of our abilities the right colour flowers for your wedding day. You can also bring with you any cut-outs you may have from magazines, or Pinterest boards, and any photos/brochures of your church and venue/marquee. However, if you don’t have any ideas yet, don’t worry – our extensive experience means that we can suggest a number of different themes for you to consider, and together, we can build an idea of what you want your wedding day to look like. We also have an extremely wide range of photos of previous weddings for you to get your ideas flowing!

Yes, we normally deliver and set up between 1.5-2 hours before your service. Just let us know what you need, where, and leave the rest to us!

We ask for payment 2 weeks before your wedding date, due to the advance ordering by us of your flowers with our suppliers. However, we can set up a monthly installment for you if you need to spread the cost. We reserve the right to cancel any wedding flower order if payment has not been made by the due date. We will not split the order or deliver until payment has been received in full.

Yes, we can supply cut flowers, foliage and plant materials for you to create your own wedding flower displays, along with any sundries you may also need. The price will be at retail cost per stem, plus VAT. Regrettably, we cannot offer any discounts on these.

Of course we can! We can cover any area of mainland UK, including the Isles of Scilly. Our prices are the same, but with an additional charge to cover fuel/travel costs and accommodation, if needed. Please contact us for more information.

We recommend that you place your order for sympathy flowers at least two working days prior to the required date. This allows us to make sure that we can order any specific flowers which you may require.

When you place your order for sympathy flowers from Wheal Sara Flowers, we will need to know the name of the deceased, the funeral directors full address and the time of the service.

We do not usually deliver sympathy flowers to the deceased’s family home, unless it has been agreed with the family beforehand. This is because it is obviously a difficult time, and receiving such tributes on the morning of a funeral can be upsetting and distressing.

If you would like to order a bespoke sympathy flower tribute – something a little more personal to the deceased, then please contact us to discuss your requirements.

To place an order for business flowers, please contact us, and we’ll be more than happy to assist you with flower choices, as well as making any recommendations, if required.

Business flower orders can be paid for via bank transfer, credit/debit card, cash or cheque. We also offer a Wheal Sara Flowers business account, which is summarised and invoiced at the end of each month. To apply for a Wheal Sara Flowers business account, please contact us.

If you would like to create a Wheal Sara Flowers business account, please contact us to discuss your requirements and the options available.

Wheal Sara Flowers business account credit terms are 30 days from invoice, with payment to be made via bank transfer, credit/debit card, cash or cheque. Late payments may be subject to 5% interest p/week, until the full balance has been paid.

Yes you can. We offer a bespoke service to business customers. Please contact us to discuss your requirements and the options available.